This error means the meter or strip is too cold to perform a valid test.
What to do:
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Move to a warmer location where the temperature is at least 5°C (41°F).
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Let the meter and strips reach room temperature before trying again.
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Do not attempt to warm the meter or strips using artificial heat sources.
Once at a suitable temperature, insert a new strip and repeat the test.
If the error persists, contact Customer Support:
www.diabetes.ascensia.com/contact-us