This error means the meter or strip is too hot to perform a valid test.
What to do:
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Move to a cooler location where the temperature is below 45°C (113°F).
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Allow the meter and strips to cool to room temperature before testing again.
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Do not refrigerate the meter or strips — let them cool naturally.
Once the temperature is appropriate, insert a new strip and repeat the test.
If the error persists, contact Customer Support:
www.diabetes.ascensia.com/contact-us