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  1. GlucoContro.online Help Center
  2. CONTOUR™ Diabetes App Guides
  3. FAQ

FAQ

  • I am not seeing any Patterns when I use the app. Why?
  • I own several meters. Can I use all of them with the app?
  • In some  CONTOUR™ connected meter settings I see a Fasting Target Range but there is no Fasting Target in the app. Why?
  • On the expanded graph, what is the difference between the Standard and the Averages Mode?
  • Why does the app select a meal (for example, Lunch) on the Meal Marker screen?
  • I added activity, a meal and a photo to a reading in the app but I do not see this information in My Readings.
  • I cannot delete a blood sugar reading in the app. Why not?
  • Why does the app show a meal marker screen when I turned off the meal marker setting on my meter?
  • If I have more than one meter can they have different target ranges?
  • Why are there several Target Range settings in my CONTOUR™ connected meter? There was only an Overall Target at first.
  • What does 'Improved' mean when it shows up on a pattern?
  • Contour Diabetes App: How to delete readings/results?
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