GlucoContro Support
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Recent activity by GlucoContro Support-
How to export HAR file with logs
HAR file is used for logging of a web browser's interaction with a site.It is very helpful for the support engineer to analyze the issue that occurs. Therefore the support agent may ask for a HAR f...
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Updating Bayer Blue Cable driver
If you’re using the Bayer Blue Cable and need to update or assign the correct driver, follow these steps: 1. Open Device ManagerClick the magnifying glass icon (next to the Start button in the bott...
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How to force sync of readings & settings from Contour Diabetes App?
1. Click on the three bar symbol in the upper left corner of the screen. 2. A panel will expand from the left.Click on "Help". 3. Then click on "About".4. Click on "Sync now".This will force you to...
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Display and Analyze Patient's Blood Glucose Data
Once you open a patient’s profile, you’ll see a dashboard with two main sections:GraphsKPIs (Key Performance Indicators)Below that, you’ll also find the:Measurements Table/ My download; Results Sum...
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Logging in
1. Go to https://glucocontro.online and enter your email address with which you registered your account and password. Then click "Sign in".3. After logging in, you should see a window similar to th...
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Logging in
1. Go to https://glucocontro.online and enter your email address with which you registered your account and password. Then click "Sign in".3. After logging in, you should see a window similar to th...
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Exporting your data in portable format
GDPR export A copy of your personal data is available for download from GlucoContro.online at any time.To export your data:Log in to your GlucoContro.online account.Click on your avatar icon in th...
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CONTOUR™ Diabetes ID Portal Overview
In this guide, we will cover the features included in the Contour Diabetes ID Portal.To access the portal, go to GlucoContro.online and log in with your credentials.🔐 If you don’t have an account y...
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Forgot password
Forgot your password? You can reset it easily from the GlucoContro.online login page.1. Go to www.glucocontro.online.2. Click “Forgot your password?” located below the login fields.3. Enter the ema...
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Profile settings
GDPR export A copy of your personal data is available for download from GlucoContro.online at any time.To export your data:Log in to your GlucoContro.online account.Click on your avatar icon in th...