GlucoContro Support
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Recent activity by GlucoContro Support-
Stop a reminder that I have set?
To delete a one-time countdown reminder: Go to Main Menu > My Readings Tap the Before Meal reading that has the reminder Tap the X icon at the bottom of the countdown screen To temporarily ...
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Stop a pattern message from displaying on my mobile device?
You can stop a pattern message at any time by moving it to history. When prompted to set a reminder, tap No, move to history. Or do it manually: Go to Main Menu > My Patterns Tap the pattern yo...
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Set up a special set of reminders before events such as a healthcare visit or a stressful week?
Open the app and go to Main Menu > My Reminders. Tap the (＋) icon in the top right corner. When prompted, select Test Reminder Plan.The Test Reminder Plans screen will open so you can choose a plan...
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Set up a reminder to test my blood sugar or log an activity?
You can set up a recurring reminder based on time, a blood sugar result, or to take medication.You can also trigger a reminder automatically when a Before Meal reading appears in the app. Open th...
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Change my Critical High or Critical Low setting?
Go to Main Menu > My Care > Target Ranges The Critical High value is shown with a yellow outline — it's the highest blood sugar level you can setThe Critical Low value is shown with a red outli...
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Change my target ranges after I set them?
Open the app and go to Main Menu > My Care > Target Ranges Use the sliders to adjust the Before Meal (Fasting) and After Meal (Overall) target ranges — both high and low limits You can also u...
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View my insulin and carb entries on the expanded graph of my blood sugar readings?
Open the app and go to My Readings, then tap the small graph at the top of the screen Tap the white button in the upper-left corner of the expanded graph When the Customize Your Graph window ...
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How to tell the difference between my meter blood sugar readings and manual blood sugar readings in a graph?
In the app graphs, manual readings are shown as diamonds, while readings from your meter appear as circles.
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Stop the Meal Marker screen from displaying automatically in the app?
Go to Main Menu > Settings > App Preferences Find the Meal Marker Prompt option and switch it to Off
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Add a photo, activity or meal to a blood sugar reading?
Open My Readings and tap the blood sugar result you want to edit On the edit screen, tap Photo, Activity, Meal, or another relevant option Tap Done when you're finished