What is Multi-Factor Authentication (MFA) in GlucoContro.online?
At GlucoContro.online, security is our top priority. To help protect your account and sensitive data, we offer Multi-Factor Authentication (MFA) — an extra layer of security that goes beyond just your password.
What does MFA mean?
MFA (Multi-Factor Authentication) is a security feature that requires you to verify your identity in two or more steps when you sign in. It combines something you know (your password) with something you have (like a verification code sent to your phone or email).
This makes it much harder for unauthorized people to access your account, even if they know your password.
How is MFA used in GlucoContro.online?
Currently, MFA can only be enabled via SMS method: a one-time verification code by text message.
When enabled, User will be asked for this extra code each time you sign in — providing stronger protection for your personal health data.
How to setup MFA in GlucoContro.online?
1. Log in to the platform using your email address and password.
2. Enter the Contour™ Diabetes ID Portal.
3. In the left panel, click "Preferences".
4. Select "Multi-Factor Authentication" under the "Security" tab.
5. If MFA is currently turned off, click Enable.
If MFA is on you will have an option to change used phone number and disable the MFA for your account.
6. For security, enter your password again and click Continue.
7. In the next step, you will be asked to choose the MFA method. Currently only SMS option can be used for receiving your authentication codes. Then click Continue.
💡 Tip: You can also choose “Off” to disable MFA in the future.
8. You will be asked to enter your phone number.
9. Check your phone for the code, then enter it and click "Continue".
10. You’ll see a green confirmation message: "Multi-Factor Authentication has been enabled".
11. Each time you log in, after entering your email and password, you'll be prompted to enter a verification code sent to your phone
12. If you want to return to GlucoContro.online, just click "Service catalog" in the left panel.