FAQ
- How do I set up the CONTOUR®DIABETES app?
- How do I change my Critical High or Critical Low setting in the CONTOUR®DIABETES app?**
- I selected something and there was no 'Save' button, only 'Done' or 'Back'. Will my selection be saved?
- I am not seeing any patterns when I use the CONTOUR®DIABETES app. Why?
- What do the different reading colours mean in the CONTOUR®DIABETES app?
- How do I ensure my CONTOUR® Connected meter time and date always sync with the CONTOUR®DIABETES app?
- How do I change a manual blood glucose entry and information I have added to it?
- How do I know if I need to apply more blood to a test strip?
- Can I change my target ranges from the CONTOUR®DIABETES app?**
- I cannot change a meter setting from the CONTOUR®DIABETES app – why?
- In my CONTOUR® Connected meter settings I see a Fasting Target Range but there is no Fasting Target in the CONTOUR®DIABETES app. Why?
- How do I do a one-time sync of my CONTOUR® Connected meter time and date with the CONTOUR®DIABETES app/mobile device date and time?
- What does 'Improved' mean when it shows up on a pattern?
- How do I add or change the Meal Marker for a meter reading in the CONTOUR®DIABETES app?
- How do I view a detailed graph of my blood glucose readings and why are there diamonds and circles on my blood glucose reading graph?
- I cannot change a meter setting from the CONTOUR®DIABETES app – why?
- What happens when I unpair a CONTOUR® Connected meter from the CONTOUR®DIABETES app?
- What are the colored target range indicators? And what do the colors mean?
- What test strips should I use with my CONTOUR® Connected blood glucose meter?
- Can I change my meter settings from the meter while the meter is connected to the app?