
Adrian Ostrowski
- Total activity 1282
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Activity overview
Latest activity by Adrian Ostrowski-
Adrian Ostrowski created an article,
I cannot order samples
If you can't order samples from Contour Next Concierge and you get a message like the one above, it could mean: - You probably have a Staff account and there is no Prescriber in your organization. ...
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Adrian Ostrowski created an article,
Change the time period on the expanded graph?
Tap the white button at the top of the screen . Select a 3-day, 7-day, 14-day or 30-day time period from the Days list.
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Adrian Ostrowski created an article,
How to click forgot password in Contour Diabetes App?
1. If you are logged in, click on the icon representing three horizontal lines. It is located in the upper left corner of the screen. 2. The panel on the left will expand. Click on the Settings ico...
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Adrian Ostrowski created an article,
How to force sync Contour Diabetes App?
1. Click on the three bar symbol in the upper left corner of the screen. 2. A panel will expand from the left.Click on "Help". 3. Then click on "About". 4. Click on "Sync now".This will fo...
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Adrian Ostrowski created an article,
How do I navigate through the app using the Main Menu?
The app Menu options are as follows: • My Readings: View, edit and manage your blood sugar readings. • My Patterns: Get notifications if certain Patterns are detected in your blood sugar readings. ...
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Adrian Ostrowski created an article,
Change the types of patterns I am notified about?
1. Open the app and go to Main Menu > My Patterns 2. On the My Patterns screen, tap More in the upper right corner. 3. Tap Pattern Selection.
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Adrian Ostrowski created an article,
Find a detailed graph of my blood sugar readings?
From My Readings in the app, turn your mobile device sideways or tap the small graph on the top of the screen to see the expanded graph. Note: If you want to turn the device sideways to open the gr...
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Adrian Ostrowski created an article,
Get back to the previous screen when there is no Back button?
Tap the Menu, Done, or ‘X’ button to go back to the previous screen.
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Adrian Ostrowski created an article,
When I access Settings on my meter I lose my connection to the app. Why?
Meter Settings cannot be changed from the meter while the meter is connected to the app. To change settings on the meter: 1. Scroll to the Settings symbol on your CONTOUR™ connected meter and press...
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Adrian Ostrowski created an article,
My meter and app were suddenly disconnected - why?
Your meter and app must be in close range of each other to stay connected. In addition, your CONTOUR™ connected meter turns off when there is no activity between the app and the meter. <BR> <...