GlucoContro Support
- Total activity 166
- Last activity
- Member since
- Following 0 users
- Followed by 2 users
- Votes 0
- Subscriptions 7
Articles
Recent activity by GlucoContro Support-
Strong Bison.1 (current)
Dashboard ViewThe Details view in the PWD Dashboard has been refreshed with a new look. You will notice updated displays for Key Performance Indicators and the Glucose Concentration Levels graph, m...
-
Rare Bee
Dashboard NotificationsThe Notifications section in the dashboard has been refreshed with a new look and new features. Notifications now update in real time while browsing, and they are grouped by ...
-
Minimum System Requirements
GlucoContro.online is a web-based application that requires an active internet connection and a compatible web browser to function properly.To download data from glucose meters via USB cable or Blu...
-
Quiet Bat
Blood Sugar Diary ReportDay dividers now display correctly in reports.We’ve also added a “Hide daily details” option (requested by Belgium) so you can view or print just the Blood Sugar Diary Repor...
-
List of available countires at GlucoContro.online
Currently, GlucoContro.online supports only the countries listed below.If your country is not on the list, please reach out to the appropriate support team via the following link: https://www.diabe...
-
Polar Bear
We’ve refreshed our support website!Our support.glucocontro.online page has been rebuilt to make it easier for you to find the help you need. You’ll now see updated knowledge articles, organized in...
-
Optimistic Emu
Improvements to Report GenerationWe have appied fiexes to issue when the system occasionally failed to generate Blood Sugar Report and Blood Sugar Diary reports. It improves reliability and consist...
-
I cannot order samples
If you can't order samples from Contour™ Next Concierge and you get a message like the one above, it could mean:- You probably have a Staff account and there is no Prescriber in your organization. ...
-
Account verification email did not arrive
If you just tried to register in GlucoContro.online as Professional, Staff or CareGiver, you will be prompted to confirm your email address by following the confirmation link in account verificat...
-
Basic Troubleshooting Tips
If you're having trouble loading the page, there are a few little things that can help before you contact support.1. Change your browser to another oneIt's worth checking if a different browser wi...