As an administrator of a healthcare organization in GlucoContro.online, you can manage your clinic’s members and roles directly through the Organizations tab in the CONTOUR™ Diabetes ID Portal.
Accessing Clinic Management
1. Log in to GlucoContro.online and open the Organizations tab. You’ll see a list of organizations you're a member of. If you're an administrator, the Admin label will appear next to the organization name.
2. Click on the name of the organization to open the member management panel, where you can view and manage pending requests, invitations, and current members.
Managing Members
1. The Pending Professionals section shows healthcare professionals who have requested to join your organization.
For each request, click the three-dot menu and choose:
- Approve the request
- Reject the request
2. The Invited Professionals section lists professionals who have been invited but haven’t accepted the invitation yet.
For each invitation, click the three-dot menu to:
- Resend the invitation
- Cancel the invitation
3. The Organization Professionals section displays all current members of your organization.
Click the three-dot menu next to a member to:
- Grant or revoke admin rights
- Remove the member from the organization
Inviting a Healthcare Professional
To invite someone new:
1. Click Invite new professional (next to the "Invited Professionals" section).
2. In the pop-up window, fill in:
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First name
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Last name
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Email address
3. (Optional) Assign admin rights immediately.
4. Click Send Invitation.
💡 Note: The Profile type field is only available in the US region. It would then allow you to choose between Professional and Staff account type.
After sending, the person will appear under Invited Professionals.
Removing a Professional
To remove someone from the clinic:
1. In the Organization Professionals section, click the three dots next to their name.
2. Select Delete.
3. Confirm your choice in the pop-up.
Leaving the organization
If you’re part of a clinic and wish to leave:
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Reassign any patients for whom you are the Leading HCP.
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If you are the last Administrator in the clinic, assign admin rights to another professional first.
You won’t be able to leave the clinic if you’re its only Administrator.
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In Account Settings, go to Organizations tab.
- Select the clinic and click on Leave