In this guide, we will cover the features included in the Contour Diabetes ID Portal.
To access the portal, go to GlucoContro.online and log in with your credentials.
🔐 If you don’t have an account yet, check out our Account Registration Guide:
- Healthcare Professional account
After logging in, you’ll see a list of digital services available in your region. Click on CONTOUR™ Diabetes ID Portal to enter.
Basic Information
A new page will be displayed and the "Basic Information" tab will automatically open. Let's take a look at what it contains.
Here, you can:
- View and edit your name and other personal details (depending on your profile type).
- Changes must be saved using the Save changes button. This option becomes available only after editing a field.
You’ll also find your Diabetes ID Profiles:
- View your current profiles
- Reset or change global passwords
- Add new profiles
📘 Learn how to add a new profile here.
Preferences
In the Preferences tab, you can:
-
Change the language of the portal
-
Manage how you receive updates (email, etc.)
Once you make changes, click Save to apply or Discard to cancel.
Organizations
This section is intended for healthcare professionals and clinic staff.
You can:
- See the organizations you're linked to
- Check approval status (e.g. "Pending" if waiting for admin approval)
- Create a new organization or join an existing one
Service Catalog
The Service Catalog lists all digital services available for your profile.
If you have multiple profiles:
- A Switch Profile option will appear
- Use it to select the profile you want to work with
After clicking on Switch Profile, you will be taken to the profile selection window.
Help
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