My meter does not seem to be connecting to the app. Why?

"If a connection is not being made, ensure the following:

- The CONTOUR™ connected meter is on and paired to the app.
- The Bluetooth setting on the meter is on.
- The meter is close to your mobile device.
- The Bluetooth setting on your mobile device is on.

If your meter is still not connecting to the app, try restarting your mobile device and meter.

Note: The Bluetooth symbol  will display on the CONTOUR™ connected meter if the meter is ready to connect to the app; this symbol does not tell you that it is connected to the app."