If you experience any issues while using GlucoContro.online—such as errors, unexpected behavior, or anything that doesn't match the user guide—please don’t hesitate to reach out.
You can contact our support team at support@glucocontro.online. We're here to help!
Please remember to provide the below information (if applicable):
1. Your name and surname
2. Your email address
3. Clinic name your are a member of (for patients)
4. Clinic name you are an owner of (for health care professionals)
5. Description of an issue and screenshots if possible
6. Meter model and number (usually it can be found on the back of the device. For instance 7803)
7. How do you connect your meter with Gluco Contro Online - Bluetooth or Blue Cable