This section of settings is only accessible to Clinic Administrators. To open Clinic Settings go to Clinic Settings option in the Menu.

Invite Healthcare Professionals to your Clinic

In order to invite new Healthcare Professionals please scroll to Clinic Professionals.

section and choose Add another Professional option:

Provide Name, Last Name and email address of the new Healthcare Professional. You can also select the checkbox if you wish this new Healthcare Professional to become the Administrator of your Clinic. There can be many Administrators at the same time. Click Invite.

You will see that new Invitation has been created. In case there is any issue with the email delivery to the invitee, you can resent the invitation, by clicking the three dots icon and choosing Resend option.

Once it is accepted by the invited Professional, you will see that person in the Clinic Professionals section in Pending status. Please remember to finally approve the membership for the new Professional. This double confirmation is required to establish secure encrypted access for the new Professional and he or she will not be able to access your Clinic until then.

Remove Healthcare Professionals from your Clinic

In order to remove Healthcare Professionals from your Clinic please first make sure to reassign all Patients that are assign to this person as a leading HCP. Go to the list of all patients in the Clinic choose three dots icon and choose the option Change Leading HCP. 

After the Professional has no Patients assigned Go to Clinic Settings and scroll to Clinic Professionals 

Click the three dots icon and choose Revoke. You will be asked to confirm the operation with your current password. After you provide the password and confirm the selected Professional will no longer have access to your Clinic.

Clinic Medical Settings

You can set default settings for Glucose target ranges and KPIs for all new Patients being created in your Clinic. Please see section 4.10 of this guide to learn more about settings on the level of individual level. Remember that these settings on the level of individual Patient always have precedence over the settings on the level of the entire Clinic.

Go to Clinic Settings and scroll down to see Clinic Glucose Levels and Key Performance Indicator sections. They can be set separately for each Diabetes Type. Expand desired section and click Padlock icon with Provide Password label in order to unlock edition of these settings. After you provide your current password you may change the desired default values. From now on, new Patients created in your Clinic will use these settings as long as individual settings are not applied to them.

Importing Patient database from legacy solutions

If you have been using GlucoFacts Deluxe or GlucoContro (Desktop) applications before in your Clinic you can import entire database of Patients and their blood glucose results into GlucoContro.online.

In order to do that, please navigate to Clinic Settings and scroll to Import patients section. 

Please make sure you have your legacy application installed in your PC, and click Import button.

In the pop-up window select the application you have been using so far:

Click Next and then Import. Please be aware that if you had a lot of Patients with many blood glucose results in your old database this process may take a long time. Please wait till it finishes, or Pause the process by clicking Pause and close. You will be able to continue the import later. Please do not close your browser while the process is running. 

After the process is completed you will find all your Patient profile in the Full Patients List.

Deleting the Clinic

In case you wish to Delete the clinic please navigate to Clinic Settings and scroll down to see the Delete Clinic section. Click Delete button and confirm the operation with your current password. Please be aware that this operation is irreversible. Clinic is now in state of being deleted and is no longer accessible. Please start the process of removing all the data from the System.

Make sure the process completes and please do not close the browser while it is running. You can pause it and continue later. 

Once the process ends you will see all steps are Done

If that was the only Clinic that you were a member of, then you will be redirected to a screen letting you Create or join another organization.