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Downloading blood glucose data from Contour meter

GlucoContro Support
  • Updated

1. Install the GlucoContro Connector (first time only)

  1. Log in to GlucoContro.online.
  2. Click the Download Data button at the top of the screen.
  3. If this is your first time, you’ll be asked to download and install the GlucoContro Connector app.
  4. Follow the instructions on the screen to install the app.

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Note: The GlucoContro Connector works only on Windows 7 or newer.

After successful installation, the app will run automatically in the background (system tray) every time you start your computer.

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Download Data from Your Meter

  1. In GlucoContro.online, click the Download Data button again.
  2. Select the connection type based on your meter model.
  3. Follow the instructions displayed on the screen.                       blobid6.jpgblobid7.png

The connection process may look slightly different depending on the meter model you use.

 

First-Time Connection Notice

If this is the first time you are connecting a specific meter, you will be asked to confirm this action.

⚠ Make sure it’s your personal meter.
Imported readings cannot be deleted once saved.

 

Import Results

  1. Wait while the system reads the data from your meter (this may take a few moments).
  2. When the results summary appears, click Import Results.

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  3. Your readings will immediately appear on your GlucoContro.online chart.

 

2. Bayer Blue Cable 

1. Open Device Manager

Click the magnifying glass icon (next to the Start button in the bottom-left corner), type Device Manager, and press Enter.

6 Quick Ways to Open the Device Manager on Windows 10 - Gadgets To Use

2. Find the Cable

In Device Manager, scroll down to Universal Serial Bus controllers and expand the list.

Right-click Bayer’s USB Cable and choose Update driver.

 

3. Choose Manual Installation

In the new window, click Browse my computer for drivers.

 

4. Enter the Driver Location

In the path field, paste one of the following locations:

C:\Users\yourusername\AppData\Local\Apps\2.0\EK95E6ER.DVQ\LEJ6OX3H.1Z7\gluc..tion_aeeab511fe2b9caa_0001.0005_b41ab496f048f0bb\CableDrivers

(Replace “yourusername” with your actual Windows username, e.g. C:\Users\John\AppData\...)

Or try this alternate path:

C:\Program Files (x86)\Sdncenter\Cable driver

Then click Next.

 

5. Confirm Driver Installation

If the driver installs correctly, you’ll see a confirmation message.
If the latest driver is already installed, the system will inform you.

 

If the Folder is Not Found:

  1. Click the magnifying glass again and type Task Manager.
  2. In the Processes tab, look for SdNcenter.Meta.Tray.
  3. Right-click it and choose Open file location.
  4. Look for a folder called CableDrivers.
  5. Copy the folder path from the address bar.
  6. Go back to Device Manager and paste this path in the Browse field (Step 4).
  7. Click Next to install the driver.